ggbots
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Privacy Policy

Last updated: November 20, 2025

1. Introduction

This Privacy Policy describes how ggbots.ai ("ggbots," "we," "our," or "us") collects, uses, shares, and protects personal information gathered from users through our website at https://ggbots.ai/ and https://app.ggbots.ai/ and related services (together, the "Services").

By accessing or using the Services, you agree to this Privacy Policy.

2. Information We Collect

We collect the following types of information:

2.1 Account Information

  • Email address (provided during signup)
  • Authentication credentials (managed by Supabase)
  • User ID and profile data

2.2 Trading Configuration Data

  • Bot configurations and trading strategies
  • Selected trading pairs and timeframes
  • Risk management settings
  • API credentials for third-party trading platforms (encrypted in secure vault)

2.3 Trading Activity

  • Trade execution records
  • AI decision logs and reasoning
  • Account balance history
  • Performance metrics

2.4 Usage Data

  • Page views and interactions
  • Device type, browser, and operating system
  • IP address and approximate location
  • Session duration and feature usage

2.5 Payment Information

  • Billing information (processed by Stripe)
  • Subscription tier and status
  • Usage billing records

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Services
  • Execute trading strategies via your configured bots
  • Process subscription payments and billing
  • Improve user experience and platform functionality
  • Communicate with you about updates, security alerts, and support
  • Monitor system performance and detect technical issues
  • Ensure security and prevent fraud or abuse
  • Comply with legal obligations and law enforcement requests

4. Data Storage and Security

We implement reasonable security measures to protect your information:

  • Authentication managed by Supabase with industry-standard security
  • API credentials encrypted in Supabase Vault
  • Database hosted on secure Supabase infrastructure
  • HTTPS encryption for all data transmission
  • Redis caching with automatic expiration for temporary data

However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security.

5. Sharing and Disclosure

We do not sell your personal information. We may share information:

5.1 With Third-Party Service Providers

  • Supabase: Authentication and database hosting
  • Stripe: Payment processing and subscription management
  • Vercel: Frontend hosting and delivery
  • AI Providers: OpenAI, Anthropic, XAI, DeepSeek, Google (for LLM inference)
  • Trading Platforms: Symphony.io, AsterDEX, Binance (for trade execution and market data)

5.2 For Legal Compliance

We may disclose information if required by law, regulation, legal process, or government request.

5.3 Business Transfers

In connection with a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5.4 Public Performance Data

If you opt-in to make your bot's performance public, trading activity and performance metrics will be visible to other users. Bot names are shown, but your email and personal identity remain private.

6. Data Retention

We retain your personal data:

  • For as long as your account is active
  • As needed to provide Services
  • As required by applicable laws and regulations
  • Until you request deletion (subject to legal retention requirements)

7. Your Privacy Rights

7.1 EU Users (GDPR)

If you are in the European Union, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

7.2 All Users

You may request to view, correct, or delete your personal information by contacting us. We will consider your request in accordance with applicable laws.

8. Cookies and Analytics

We use cookies and similar technologies to:

  • Maintain user sessions
  • Remember preferences
  • Analyze usage patterns
  • Improve platform performance

You can control cookies through your browser settings. However, disabling cookies may affect functionality.

9. Third-Party Services

Our Services integrate with third-party platforms that have their own privacy policies:

  • Trading platforms (Symphony.io, AsterDEX, etc.)
  • AI model providers (OpenAI, Anthropic, XAI, etc.)
  • Market data providers (Binance, etc.)

We encourage you to review their privacy policies. We are not responsible for third-party privacy practices.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Services, you consent to such transfers.

11. Children's Privacy

The Services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we discover we have collected information from a child, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Services after changes indicates your acceptance of the revised policy.

13. Contact Us

If you have questions or requests about this Privacy Policy or our data handling practices, please contact us at:

ggbots.ai
Email: support@ggbots.ai

For data protection inquiries from EU residents, please include "GDPR Request" in your subject line.